I was in desperate need of a haircut and Olga did an amazing job. She listened to what I wanted, asked me some questions about how much time I spend on my hair and made certain of what I was asking for, and then she gave me the best hair! I wanted to get rid of my dead, ratty ends and get my hair thinned because it's very thick and heavy. My hair looked exactly how I envisioned when she was done. I can't stop running my hands through my new 'do.