Workforce was very good - excellent. The foreman is a superb tiler and woodworker. The reason this job lost a star was due to the subcontracted plumber. He was unknown to either the gen contractor or me. He was awful in several ways and I'll leave it at that.
The general contractor, Randy, was on top of the whole job. I found him and his office staff to be pleasant and good-humored all the time. My remodel is just over a year old at this point and I like it better with each passing day. Everything works perfectly - everything. I'm very pleased with how things have turned out.