98.7% would refer friends and family to us

5 stars Customer since 2021

Tech was very pleasant and kept me posted on timeline for Dr. Newell. Dr. Newell took time listening to my concerns and questions and was sympathetic to my concerns related to KoZmo’s health issues.

5 stars Customer since 2021

I cannot say enough about the excellent care my senior dog received! All of her annual tests were explained, very thorough and reassuring, and all costs were explained up front. The professionalism from her technician to her veterinarian, in addition to the genuine caring and loving attention they gave her, let me know she is in the best hands for her care. They took the time to answer all questions and even followed up with a text checking on her. THAT is the kind of care that will keep us returning!

5 stars Customer since 2022

Very professional and friendly. Very relaxed and made us feel welcome!!!

5 stars Customer since 2021

Excellent care from an excellent staff! Communication and follow up are unsurpassed.

5 stars Customer since 2022

A very professional and knowledgeable staff that helped us out with our ailing Labradoodle. The facility is very clean and modern and we credit the Doctors with saving our favorite pet. Our family is new to Tennessee and we enjoyed great Veterinary care back at home. I believe we have found a new home base for all our animal care here at Boone’s Creek Animal Hospital.

Brian S. - Jonesborough

5 stars Customer since 2020

BCAH is fantastic. Wouldnt go anywhere else.

5 stars Customer since 2015

The entire team was so kind and thorough in their care of lil Jazzy. Thank you doesn't cover it!!

5 stars Customer since 2021

Called the office when when I realized my little "Tulip" kitty wasn't quite right. They got us in later that same morning and, after a full exam & lab work, had a treatment plan for Tulip. I am thrilled with the level of care & concern that we received. Had it not been for their early intervention, I'm sure that Tulip would have taken a turn for the worse (she had a fever of 105!) and this Christmas would have been ruined. She is already shows signs of improvement and I thank the Dr. & Staff for their help.

5 stars Customer since 2021


5 stars Customer since 2010

Excellent care and bedside manner.

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I had a wonderful deep cleansing facial with Elizabeth, after a waxing. On the waxing, she was fast and efficient, and it was minimal pain considering it is a waxing. The facial was the great part, though. Elizabeth made the room relaxing and made sure I was comfortable. She explained each part of the treatment and gave me tips on how to better treat my skin. Even though she told me about the products sold in the salon, she did not pressure me to buy anything. However, I do think the Eminence line is a top-quality skincare line, and it is worth it to get some of the core products. Elizabeth and I talked during the waxing, but she was respectfully quiet and focused during the facial, which gave me an opportunity to relax and enjoy the moment. Overall, this spa is a relaxing, clean and top-quality spa. It is my go-to in Johnson City.
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