The hygienist, Nelson, was excellent. He did a wonderful job with the cleaning and making me feel comfortable in the office. However, I felt truly uncomfortable with the dentist Dr. Song. When she entered to do my check up, the first thing she said to me was, “Is there anything you want to change about your smile?”. She then instantly began talking about a procedure that I had never asked about to remove white spots from my teeth. She handed me a mirror and pointed them out and asked if I felt uncomfortable smiling because of these spots. She asked me why they were there. I felt like I was being upsold on a procedure and made to feel self- conscious. She did not talk to me about anything with the cleaning or maintenance of my teeth, just over pressured this cosmetic procedure. When I walked out I honestly wanted to cry.
Prior to this I have had a wonderful experience with all the staff at Boston Dental Design. I needed to write the review because I honestly felt disrespected.