100.0% would refer friends and family to us

5 stars Verified customer

We always get great service, and they often take one of our cars on a moment's notice when something goes wrong.

5 stars Verified customer

great experience every time

5 stars Verified customer

When my battery died on my Mini Cooper, I called Boston Muffler and then AAA for a tow. They got a battery, installed it and I was able to pick up the car in 3 hours. How can you beat that?!

5 stars Verified customer

I have been taking my cars here for about 9 years. They are very economical and trustworthy. On more than one occasion I brought in my cars thinking that a more expensive service was required, and they recommended other services that were more cost-effective and adequately addressed the problems. They are willing to buy used parts if they will work for me. I will use them again in the future.

5 stars Verified customer

We went into our appointment thinking it was going to be crazy expensive - and the guys at Boston Muffler knew that. They came back to us with a clear, concise explanation of what was going on with our car and let us know a variety ways to go about fixing the problems, at different costs. It was fantastic, the car is fixed and I'm confident the pricing and process was fair.

5 stars Verified customer

The mechanics at Boston Muffler know their stuff, and they try to save you money. First, they prioritize the problem codes showing on your car's computer, fix the problem that may be triggering the remaining codes, and that often solves the entire mess. Boston Muffler also shops around to find the least expensive price for the part your car needs. Currently, the customer doesn't have to wait long for his car to be looked at, so I'm reluctant to be providing this glowing review, as it could work to change all that.

5 stars Verified customer

The manager was very helpful in setting up my appointment - work was done to my satisfaction and in a timely manner - I will return. thank you

5 stars Verified customer

My 2003 Mini Cooper sounded horrible after I was away for 3 weeks. I called Steve, explained the sounds and circumstances and brought it in the next morning. Within an hour Steve called to tell me the brakes and calipers needed replacing, not surprising after 50,000 miles and being the second car is used less ofter. He advised me to drive it more regularly so that this doesn't happen again. When I picked it up that afternoon, it sounds and drives like a dream.

5 stars Verified customer

A long way from home with brakes that failed, it was very fortunate for me that I called Boston Muffler. I needed new brake linings which required overnight time to fix. After renting a car, they even put the car seats in the car rental for me and had the car fixed earlier than I expected and stayed within the estimate. I wish these two guys lived in my home town. They are the best!

5 stars Verified customer

The mechanics tell it to you like it is and they are always proactive in letting you know what is coming down the line. Excellent service!