Hair at it's best is our crowning glory. At it's worst, ugh...
David, the owner knows hair. He wants to give his clients what they want and he does. With that said, I feel lucky to have asked his opinion about what to do with my frequently "out of control" hair on various occasions. The times that I've let go of my outdated ways of thinking and given him control over what to do with my greying, frizzy hair... well, he's exceeded my expectations and my hair looks healthier and more natural than it has in a long time, like since I was a kid.
It sometimes takes a day or two for me to settle into a hair change and I know that, so I can recommend that others do the same, and give it a couple days after you've made a cut or color change, before deciding if you like it better than what you had before or not. Maybe even wait and listen to what your friends and family say about your hair after you've made a change. They may not have been comfortable saying what they really thought, but when they see the change they might cheer.
I know that I've been extremely happy and even content, more days than not, with my hair after going to more than one stylist at On Broadway and that's saying something after a lifetime of fighting with hair that just didn't ever seem to be "just right."
I hate doing reviews and don't do them very often, but I'm liking my hair right now and wanted to share just in case anyone else is ready to make a change and turn their hair over to an expert.