After giving my medical and health history to the assistant, she left the room to get the Dr. Moments later, I heard them discussing my PHI just outside the exam room. In the hallway. The hallway that is open to the reception area. My personal health information. FAIL!
After the Dr. came in, it was obvious that he had not remembered what was discussed just moments before while out in the hall. Kept guessing the wrong hip alignment, wrong shoulder pain, etc. It was determined that 'a team' would be needed to determine what treatment plan was best. But... I would be able to have heat therapy and a massage before leaving that day. All of which I had to pay for out of pocket in advance. I was promised a 15 minute massage. I waited in the waiting area for the massage for that long. But the actual massage was only 5 minutes. And I had paid for 15.
This place is a money pit. Stay away.