Still waiting for the owner to give me a call concerning a service done on an automobile which needed none...was promised a call from the manager that the owner would call back. Firestone in Greenville, SC is waiting as well.
Personal attention is outstanding. The service and friendly atmosphere is so comfortable and gives confidence that maintenance and repairs will be done quickly, efficiently and correctly. Glad to see your station still believes in tayloring service to the individual needs of the customer, rendering a comfortable, trusting relationship.
I appreciated that even though i didn't have an appt., the owner and manager assisted me right away, their kindness was greatly appreciated, sometimes auto places take advantage of their women customers, it was not the case at box auto. They have become my new auto place
After being referred to Box by many people I was pleased to be greeted with friendly service and dedicated staff. Box diagnosed my car and worked hard to find a quality replacement part at a fair price. They were speedy to communicate and patient with me. Great service!
Great service here with Box! Ivan was the best and truly was a professional. Our car was ready in just one day considering all of the work to be done. We will be repeat customers and the price was very reasonable and fair. Other places try to charge us more for the repairs and try to take advantage of women, but not in this case. I felt like we were explained the problems and understood everything in order to make a sound decision. Thanks Ivan and Box Auto!
tracy i have done trying to find a good used compressor for your ac in the car but have not been able to as of yet .but i ,am still looking.thanks , ivan
took my car to box to have a look to why the blower was not coming on in the car it was discovered that the control panel needed replacing and my insurance covered it and I did not have to pay a dime and the service was fast and it works fine!!