My hair cut and color is amazing and I love it. But the hairstylist was running behind, she had another customer she was working on and then another walked in. You may have to change the way you book appointments or get people to help wash hair, apply toners & etc.
I had a great experience and everyone is very nice and helpful. Dr. Lo really takes her time to make sure you get what you want and it's easy to see she loves her job. Best experience I've had, didn't feel at all like I was being pushed toward anything or out of the office. Only thing I wish was different was the ability to make payments.