This is the fifth or sixth time I've gotten my safety check done at the Bradley Service Center and up until this time, they have been terrific. Unfortunately, this time seemed to be the exception. In all fairness they were very busy so I could understand somewhat why it took so long. I brought my car in for a simple safety check and it took 2 hours to get it done. This includes the fact I made an appointment with them, the day before, to bring my car in. In fact, they did not even start on my car until I went up to the front counter after sitting there for 90 minutes. The gentlemen at the counter was courteous, apologize a couple of times and after going back to check on the status they had it done in less than 30 minutes. I intend to go back again and hope this just was one of those rare events.