I like the entire experience from the first phone call to picking up my contacts, everyone is kind and professional, they all seem to have empathy for their customers. The Dr. is thorough and explains things so that they are easy to understand. His concern seems to be helping people as opposed to some other doctors who just seem to be out to make a buck. If you are a person who is generally afraid of going to a doctor, don’t be. They will take care of you.