71.4% would refer friends and family to us

4 stars Verified customer

Although the service Abraham and team provided did not go perfectly smooth they were very flexible and accommodating as we worked through the obstacles. I'm completely satisfied with the final results and appreciate to help provided working with Discount Tire San Marcos to overcome the issues we encountered.

5 stars Verified customer

Jesse was excellent to deal with (: Brought my g.f's car in to have the brake fluid flushed and rear brakes adjusted. They took me in on short notice and got the job completed quickly. G.F. says her car feels a whole lot better. After talking to Jesse, feel comfortable that he would take care of her in the future without worrying about any issues.

5 stars Verified customer

Always a smile, good work and prices and no hastle.

Makes a good day

1 stars Verified customer

I went in on Monday, August 31, 2015 to get a stripped lug stud replaced and a stripped lug nut (acorn style) replaced. When I got my car home, and looked at the "new" lug nut, I noticed that the rounded top of the lug nut was caved in and the sides edges of the lug nut were nearly stripped. Obviously, the replacement lug nut had been pounded on and nearly stripped.

I will also be posting this review on Yelp.

Brake Masters - San Marcos replied:

Hi Dan,

It's never good to hear that one of our customers had an unsatisfactory experience. Certainly that is not our intent, but I thank you for bringing this to our attention.

Please accept our sincerest apology and provide us with an opportunity to resolve the issue immediately. Please call Abraham directly on his personal cell phone at (951) 667-0084.

5 stars Verified customer

I have just recently started using Break Masters and I have been impressed with the level of service, knowledge and pricing. I will continue to use them as well as recommend them.

Brake Masters - San Marcos replied:

Thanks for the internet high five! Your feedback is appreciated and it's always a pleasure to read that our customers enjoyed the service extended along with reasonable prices. We look forward to your return visit for other maintenance and service needs on your vehicles.

4 stars Verified customer

Very good service I was happy when I leave the place.

2 stars Verified customer

After my 30K miles service at Volvo, it was recommended I have my brake pads replaced. To save a little bit, I decided to have them replaced with Brake Masters.

I JUST wanted to just have new brake pads installed. Shim (sp?) called and recommended rotors and brake pads. I will be returning this car in December to the dealer (end of lease) so I asked to just have the brake pads installed, he agreed and we ended the call. He was very accommodating and was a pleasure to talk with.

Abraham subsequently called me and said I needed to have the rotors fixed/replaced as well and that I should "have my husband call him" to discuss it. I should have ended the service after this was said, but was busy at work so asked my husband call. He told my husband something about a liability if the rotors weren't replaced and not wanting to be held responsible for anything happening to me and my family. My husband agreed to the rotors and brake pads.

After I picked up my car and reluctantly paid for a service I did not want, I called the Volvo dealership to confirm I needed rotors and brake pads. They said I ONLY needed brake pads. I would have paid less at the dealer! Very disappointed.

5 stars Verified customer

Awesome team! Great work! Very friendly.

Brake Masters - San Marcos replied:

Thanks for the kudos Luis! We will continue to provide excellent customer service and offer reasonable prices. Please make us your complete auto shop.

5 stars Verified customer

Very professional and honest.