I got an estimate for a repair on brakeman.com, but like an idiot, I forgot to bring the estimate with me when I took my car in. The man behind the counter asked all the employees until he found someone who knew about my estimate. Any other shop would have made me go all the way home if I wanted the price on the estimate (which was lower than the shop price, by the way.) My car was repaired quickly and professionally. The entire staff was friendly too.