97.5% would refer friends and family to us

4 stars Verified customer

Timely and no problem

5 stars Verified customer

Good job as usual.

5 stars Verified customer

Great service. Prompt, efficient and completed the job on time.

5 stars Verified customer

As usual had friendly and efficient service. Will continue to take my 3 vehicles there due to their honesty and experienced crew. Would be great if they fixed flat tires considering they do pretty much everything else.

5 stars Verified customer

BRAKEmax still continues to have superb service. Unscheduled problems are easily solved with quick attention. Cost is fair, too.

5 stars Verified customer

Every so often, even in a good quality car, there are instances of poor construction. The seat braces with webbing on the back of my Honda Pilot front seats are held in the bottom with plastic inserts. When these inserts fail the backing of the bucket seat comes off. When it failed on one of my seats, Keith ordered the plastic inserts and worked on it for an hour, but once the plastic is compromised it wont hold, even with super glue. The only solution offered by Honda is to replace the whole unit, at a cost of more than $350! Keith suggested I come back when I had time and they would try to figure out another solution. ( Who, other than Keith, would even make that suggestion?) When I returned, Keith, along with a talented tech, Jacob, using a drill, some clips, screws, some creativity and a lot of patience came up with a solution that worked! You don't find a job like that on the menu of services and you don't find customer service like that in many places. I couldn't be more impressed with their work or their attitude toward finding solutions to meet their customer's needs.

5 stars Verified customer

Every so often, even in good quality car, there are issues with poor quality construction. The back support piece with webbing on the front seats of my Honda Pilot is held into the bottom of the seats with plastic inserts. When these inserts gave way Keith ordered the small replacement inserts and worked for an hour to try to make it stay, but once plastic is compromised, it won't hold, even with super glue. To replace the whole unit runs more than $350! Keith suggested I come back when I had time and they would try to figure out something to avoid the replacement. (Who, other than Keith, would even suggest that?) I came back a few weeks later and Keith, along with a very talented tech, Jacob, kept working at it until they found a solution using a drill, some clips, screws, some creativity and a lot of patience! Jobs like that are not on the menu of services and customer service like that is not something you find very often, I couldn't be more pleased or impressed with their work or their attitude towards helping their customers.

5 stars Verified customer

Always a great experience at BrakeMax Store #3! Great service, great prices, and advice that I can trust. Been coming here for many years.

5 stars Verified customer

You guys saved my butt! After getting stranded in a nearby shopping center parking lot, one of your guys came over and jump started my car so I could follow him back to Brake Max for a new battery. Everyone was friendly and professional.

Thank you!

KM

4 stars Verified customer

always nice people,good service

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