So far - this is my first visit to BRAKEmax (#3)...but the work was done promptly and the price was as much as I expected. The manager discussed the work and the price on the phone and the price remained as quoted after the work was done. Place seems professional, is always busy, was very clean, people friendly and they came recommended. Plus I was happy to see they are locally owned and not a franchise. Oh - and the manager gave me a coupon price for an oil change - considering the size of my bill I appreciated that.