I can't stand dealing with most auto repair places... it seems they generally try to gouge you with added costs for unnecessary repairs and unscrupulous labor charges. The Brakemax (Brakemax#04) on Thornydale is hands down the most professional and best customer-oriented repair business I have encountered in the three decades that I've owned a vehicle. All the customer service, management, and mechanic employees were friendly and honest with me. I think enough of this Brakemax location that I have no reservations driving from the southeast side of town where I live to get to their northwest location. I encourage anyone who has any automotive concerns or questions to call or visit this location.