96.7% would refer friends and family to us

5 stars Verified customer

The gentleman that waited on me was very respectful and knowledgable. As usual, the waiting room was clean, and offered free Wi-Fi. I appreciate that. My car was returned in a timely fashion, and there was no trace of the serviceman in my car. I will continue using them.

2 stars Verified customer

not good at warning about uneven tire wear

BRAKEmax #10 replied:

Mr. Stevens thank you for taking the time to fill out our survey. As we discussed yesterday we did notice uneven tire wear on your vehicle in August of 2016 and performed a wheel alignment on your Toyota at that time, once a tire has uneven wear it will continue to show on that tire meaning the tread/ rubber does not come back after a wheel alignment was performed. Alignments are recommended to be performed once a year so on your visits in between last August and this August we could tell in our history that an alignment was already performed. I'm sure we can both agree you would not appreciate us selling you a wheel alignment every time you came in for an oil change. if you have any questions at all please feel free to call me. John E

5 stars Verified customer

I took advantage of the AC check special and BrakeMax found a need for maint. and took care of my Chev HHR in good order. AC works great now.

4 stars Verified customer

Service provided was exactly as expected. Took a bit longer than exoected because multiple technicians needed to work on another vehicle to solve a problem.

5 stars Verified customer

Awesome service!!!

5 stars Verified customer

Dead battery. Came to home & started car. Drove to BrakeMax & new battery installed within 45 min.

5 stars Verified customer

I was treated professionally and rapidly.

5 stars Verified customer

Staff very helpful and friendly

5 stars Verified customer

Excellent service. Friendly and knowledgeable staff.

5 stars Verified customer

Made appointment over the phone and arrived on time and service performed promptly and within expectations.

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