We have used Brasso's for our whole-house copper piping job, as well as our water main fix. And now, just this past week, they replaced our water heater. I called and Dave was so helpful by calling back to let me know when his guys could come by to check it out. They were able to come back the very next morning and it took only an hour to finish the replacement. It's still pretty expensive to have them do the work, $900, but we weren't able to do it ourselves, and it is nice to know it is done correctly and to code. Cost was very similar to friends who had this kind of work done with other plumbers, but Dave is a very nice man to work with and his guys who do the work were wonderful. It's important to me to like and trust the people working in my home.