I was a customer of Brentwood until recently. My English bulldog had lost a drastic amount of weight in a short period of time, was drinking excessive amounts of water and having accidents in the house which never happened. I brought him in twice expressing my concerns. The vet came in to examine and the vet tech stated she felt a lump or swollen lymph node on his throat. The vet looked at her a brushed it off while I am in tears. They sent me home stating “it’s just old age”. A few days later yet another accident in my home and looking emaciated at this point I called another vet and asked them to fit me in as soon as possible. I walked in two days later and found out my sweet 13 year old had a massive tumor on his liver and there was nothing they could do. The vet stated he was a day or so away from it rupturing. I put my best friend to sleep that day. Brentwood brushed me off for months saying my dog was just old. I am a person who spends a lot of money on their dogs. They are kids to me. Brentwood has lost my business for good and my money. I will also continue to tell my story in hopes to save someone else’s baby.