98.1% would refer friends and family to us

5 stars Verified customer

I drive a Subaru Forester which looks a little out of place in Bristow's parking lot but the team here treat my car just like it's a high end vehicle. I love having an honest mechanic that I know I can count on to keep my vehicle on the road in top shape. I recommend Bristow's to all of my friends. I only wish they were open weekends...their only fault really.

5 stars Verified customer

I have had almost all my cars worked on here in the past and they continue to do a great job; it was my day off and I was driving by and I wanted to see if I could get my oil changed as a "walk in". Brian and the guys took me right in and provided great customer service as usual.

5 stars Verified customer

This is my third car to have the people at Bristow's to work on and they continue to provide an excellent repair service.

5 stars Verified customer

If you care about honesty, integrity,excellent professional car care and superb customer service, this is the place to take your car!

5 stars Verified customer

Good service and great crew

5 stars Verified customer

Excellent attention to detail and service.

5 stars Verified customer

This is my second vehicle to have service performed by Erin, Brian, Pete & the others at Bristow's. They are great. Always keep me informed as the work is proceeding and above all honest. These are what mechanics used to be, they actually fix things instead of just replacing components.

1 stars Verified customer

My truck would not start when I was next door to Bristow's Exclusive Auto. So I went over to ask if they could figure out what was wrong. I was getting a clicking noise when I turned the key. And I knew my batteries were good because I had a jump box and it did not make a difference. Anyway, they told me it was going to be over 550 dollars to put in a new starter.

I told them not to put in the starter and I would come in and get my truck. They charged me 122.00 dollars to tell me I needed a starter.

I went and bought one at O'Reilly auto Parts for 152.99 with a lifetime warranty. I jacked up the truck crawled under and took off 3 bolts plus the wire connection which took me about 22 minutes to replace the starter.

They said their shop rate was 107 per hour. So, how did they come up with 550 dollars?????

Lets say they charged me 200 for the starter, that is NOT a three hour JOB (at a 100 bucks and hour) to put in a starter. In my opinion they are taking advantage of customers.

5 stars Verified customer

As always, Bristow's is exemplary in their customer care and knowledge. I have and will continue to recommend them.

5 stars Verified customer

I have twelve cars and love autos. This was my first visit to Bristow's and let me say I have found a great home to get my automobiles serviced and repaired in the future. Both Brian & Erin the service reps are great. They are not just component changers there at Bristow's; they actually fix things, rare in today's repair world. I was always kept informed and better yet given options on how I may proceed and never pressured. Pete the owner is one of those leaders who doesn't mind getting his hands dirty and helping out. That really impressed me. I was able to talk directly to my mechanic after the work was completed and that is important to me. Overall this is just a plain great place to have automotive work done and they make you feel like family not some nameless customer. I have already scheduled my next service work for another vehicle. Capt. Dave