When I saw a doc near the check-in desk, there was wi-fi available in the front lobby. Now that I'm with a doc near Trader Joes, there's no wi-fi in that area and sometimes there are extended wait times. I'd also recommend that on-line appointments be available for all docs. When I call for an appointment, an automated message says "some appointments can be made on-line." Why not all? The automated phone greeting also needs to be reviewed periodically to ensure it's not repetitive. It feels to me the office automation is stuck in the 1980s and needs a thorough overhaul by a professional.
Having said all this, I like the providers (three altogether over ~10 years) with which I've interacted.