I’ve been coming to Brown Aveda since I was in high school (approx 20 years now). I used to love going there... but over the years, things have really gone down hill. I feel like the students don’t listen to what you request. I asked for my hair to be shortened all over but the front I only wanted 1 inch taken off. I had professional portraits to be done that day. My hair ended up being the same length, all the way around, when I had a bob that was longer in the front. (Which is what I wanted.) I also paid to get my makeup done... big mistake, I ended up going to Ulta to have one of their specialists fix it for me.
I should have just paid the extra money to go to a salon. My fault. Won’t be doing that anymore. I get there students, but I’m just not getting the same experiences I used to. I will be finding a new place to go... I’m sorry to say.