Everyone was pleasent enough but it always takes the women behind the desk 5 minutes to acknowledge you are standing there and the Vet administered my dogs shots in the back (not in the room with me) that has never happened before... I didnt like it.
I do apologize for the time it took for you and your pet to be greeted and taken care of by our receptionists. Unfortunately not knowing when your services were given, it is difficult for me to address them specifically but I made sure to discuss this with all the receptionists. In regards to vaccinations not being given in the exam rooms, our normal procedure is to vaccinate with the owners present unless the owner and doctor agree to something different. I have discussed this matter with all the staff. Thank you for the information and concerns.
Customer since 2001
Excellent, as usual. My Maddie had been stung by a bee (2nd time), and is allergic, so she exhibited hives. After I gave her a benedryl, I took her to the Vet. I was seen right away by Dr. McQueen, who injected a steroid that did the trick.
Dr. Gross has been my Vet for 20 years and he is a gem.
I am so thankful for you guys. You help me out with my animals especially my dog. Wonderful treatment every time and you guys are more than willing to work on payments with me! I wouldn’t even go anywhere else because of that fact alone.
Got in and seen quickly, however the lab results for my dog were never explained to me. As a medical professional, I was able to see their significance, however dropping the word “cancer” with the directions to follow up in a few days provided me no confidence or assurance