3 stars Anonymous Featured review
Everyone was pleasent enough but it always takes the women behind the desk 5 minutes to acknowledge you are standing there and the Vet administered my dogs shots in the back (not in the room with me) that has never happened before... I didnt like it.
I do apologize for the time it took for you and your pet to be greeted and taken care of by our receptionists. Unfortunately not knowing when your services were given, it is difficult for me to address them specifically but I made sure to discuss this with all the receptionists. In regards to vaccinations not being given in the exam rooms, our normal procedure is to vaccinate with the owners present unless the owner and doctor agree to something different. I have discussed this matter with all the staff. Thank you for the information and concerns.
5 stars Rose Z Customer since 2006
Very pleased with their service. Took care of my concerns.
4 stars Leota P Customer since 2024
They answered my questions.Dr. was pleasant as well as the assistant. Took sufficient time with us.
5 stars Jennifer A Customer since 2007
Dr. Gross and staff were both friendly and professional. We would definitely recommend them without hesitation.
5 stars Annett S Customer since 2019
Good caring service
5 stars Annayssa V Customer since 2024
Staff was friendly and fast, best service they gave me updates and explained everything I wanted to know and have done I appreciate there patience with my animal as well, and show tremendous care towards him to !
5 stars Laura C Customer since 2016
Everyone at Brown is so kind and friendly. I never feel rushed and Dr. Gross always takes the time to fully answer all of my questions.
5 stars Nicole B Customer since 2022
We love and appreciate you Dr Gross!!
5 stars Anonymous Verified customer
No wait time.
4 stars Vicki G Customer since 2008
So, the actual visit was good, everyone was very nice & seemed genuinely caring about my pup, but I have to say, I'm still in shock over how much this office visit cost. Just to tell me things that I pretty much already new about my 14 year old girl
5 stars Renee T Customer since 2001
I drive further just to go to Brown Veterinary Hospital. Dr Jeff Gross has been treating my pets for over 20 years. He's the best!. The front office and Technical staff are terrific.