As usual my cleaning and exam with Dr. Kupper went well and in a timely manner. Always well done!!
I will say I was disappointed to hear as I was checking out that Dr. Kupper is no longer in-network for Delta Dental patients--I did not receive the letter in the mail that the change occurred as of February 19th. I understand the change, but myself and son Jon made our appointments in September for March, long before the February change took place. Now we have to pay a higher amount for staying with Dr. Kupper as Jon has an appointment on March 20th.
I'm sure Dr. Moeller does good work, but to get the most out of my Delta Dental coverage Jon, Matt and myself must switch from Dr. Kupper--doesn't quite seem like a good business-patient model.
Thank you for your patient review, we appreciate your input. It is unfortunate you did not receive our letter, we did send a letter to all patients of record. We apologize for any inconvenience, but Dr. Kupper did not feel comfortable with some of Delta Dental policies changes.
The change doesn't mean you can't see Dr .Kupper. It may cost a little more, but that is a decision made by you
We are fortunate to have Dr. Moeller's schedule available to handle the situation for those that wish to stay in network.
Hopefully, Delta Dental may someday update their policies so we can all return to being an in network provider.