The care I was given was top notch as usual.
Unfortunately Dr Lee was the only Dentist in the office and he had an emergency to address with a patient. Consequently, when my cleaning was done, I sat waiting for him to come in and finish up with me for 20-25 minutes.
Not placing blame on anyone, but it was an inconvenience.
We do apologize that your exam from Dr. Brown wasn't on a timely manner. We know that your time is valuable and we try to keep appointments on schedule. However, emergencies do arise and Dr. Gettings is on maternity leave. Again, we do apologize for your inconvenience.