The place is conveniently located and very accessible if you don't drive with lots of parking spots around. The Malden Center train station being the closest to this location and Oak Grove subsequently, my recommendation would be that a map should be provided to those patients that walk from either T Station. That would be great and very helpful.
The place is very loud and youthful, the exercise equipment banging noise was a bit distracting, making hard to hear the therapist nonetheless the initial session was very enjoyable with Dora. Audrey, the receptionist is super professional and VERY clear when she speaks, very detailed with all the information she provides you.
I did not enjoy all the cross chatting over patients between therapists and therapists in training because it was somewhat distracting, but that could be interpreted as personal attention to the patients.
I would definitely recommend the place.