5 stars MIKE L Featured review
Your men gave me a quick inspection of my brakes when I brought my Jeep in feeling my brakes fluttering. Even though they could have recommended significant work, they told me exactly what was wrong and (this time) that it was more of an issue of what sounds I could put up with. They assured me that my brakes were safe as they were and that any work would be more cosmetic than structural.
I greatly appreciated their straightforward explanation and, even though it ultimately cost them a sale this time, they did not over-play the problem.
Believe me, when I do have a real problem with my brakes, this will be the first place I come because I can trust that their assessment will be real and not be a disguised sales attempt.
5 stars Anonymous Verified customer
Awesome
4 stars MIKE T Customer since 2003
I had a good experience at Columbia. This is my first visit to this location and I am pleased. The staff showed me the wear parts and gave me some options on the needed work. Once I made the decision, the work was completed in a timely manner.
5 stars RAY K Customer since 2021
Very efficient and went exactly on the timeline I was provided. Staff was very knowledgeable and thorough.
5 stars KARA B Customer since 2021
Excellent service and the employees are hard working and kind, they deserve some help they run back and forth between customer service phones and fixing cars
5 stars LARRY L Customer since 2021
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3 stars Anonymous Verified customer
I came to budget brakes because I thought it would be cheaper than the place that had gave me a previous quote but it was more expensive,
5 stars TANISHA R Customer since 2021
I had a great experience. I appreciate the honesty and great help!
5 stars TIP C Customer since 2021
Bobby and his crew were simply great! I will be back!
5 stars STEVEN M Customer since 2021
service was fast & affordable . by far best in town.
5 stars JOSHUA F Customer since 2015
The team at this location was honest, professional, and had a touch of humor.