As always the staff was professional and friendly. My mom joined me for the Vet visit with my cat, Krisco. It was her first time at a Vet's office. My mom, who is never totally pleased with anything, was very impressed with the staff and the environment. That is saying a great deal about the normal, professional, knowledgeable atmosphere. She also mentioned that she was pleased that the office did not smell like an animals:) I was very happy with the doctors expertise and understanding of what was needed or not needed for Krisco. Krisco is a difficult cat to exam and the staff made this visit the least stressful for her to date.