Burt's automotive is honest, clear and reasonable. I have never com accross a mechanic that would take the time to teach new drivers about checking the oil, how to lift a hood etc. When I have run into any problems Burt's Automtive is forthcoming. I would recommend, and have done 6 times already, for everyone to go to this local automotive company. Prices are very competitive but more importantly you know your car is being serviced properly and only gets what needs to be done. Customer service is TOP notch!