Lynzie was very nice. She asked me what I expected out of my visit, she listened to exactly what I wanted, before cutting my hair she confirmed again to make sure she understood. The head massage during shampoo and conditioner was amazing. And the complimentary hand massage was a nice surprise, it could have been a bit more pressure to relieve tension but it was still relaxing. I will refer family and friends, which will give you a discount at my next visit. Very clean, small and cozy, very professional and makes the customers feel important.