5833 College Ave.
Oakland, CA 94618

(510) 658-2020

Mon: 10:00AM - 6:00PM

Tue: 1:00PM - 6:00PM

Wed - Fri: 10:00AM - 6:00PM

Sat: 9:00AM - 4:00PM

Sun: Closed

97.2% would refer friends and family to us

5 stars Verified customer

I had a complicated request,Carmen did a fantastic job tracking down what I needed while I was there. Thanks!

3 stars Verified customer

I have been going to C2028 for years and have always liked the care I get there. However communication within the office and from staff to customers can be frustrating.

They frequently don't return calls, don't call at all when a prescription is ready, or lose things. Different staff members provide conflicting information.

Even Doctor Poon himself: last year I had an eye problem that an ophthalmologist thought could be caused by my contacts. I emailed back and forth with Doctor Poon for several days and then he told me I should come in. The day of my appointment he had his staff call me to tell me I wasn't yet due for an exam and ask why I'd scheduled one. It's just weird really.

5 stars Customer since 2015

Polite, efficient, and explained everything clearly

5 stars Customer since 2014

I have been a patient for 3 years and am really pleased with the expertise, professionalism and product line.

5 stars Verified customer

Great service, thorough eye exam. No high pressure to buy anything.

5 stars Customer since 2017

Excellent customer service. My teenage daughters both had enjoyable experiences for their first-ever exam by an optometrist. Thank you C2020 team!

5 stars Verified customer

I always appreciate Dr. Poon's professionalism and thoroughness. I especially like Carmen's great approach to customer service: She's kind and patient, and takes time to answer your questions without pressuring you to buy something when you're not ready.

5 stars Verified customer

Excellent staff and experience. Would benefit from more arty frame choices.

5 stars Customer since 2017

beautiful office, nice people, easy scheduling!

5 stars Customer since 2011

As always, everyone was wonderful!!!

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