I am very impressed with the friendliness of everyone in this office! I have not experienced this since my dentist was my boyfriend’s dad, and mom was at the front desk in the early 1980’s. This is so refreshing.
I was very impressed at the time Dr. Ty took to explain to me, in detail, what he saw in my x-rays. He was very kind, and not criticizing me for my lack of care or my yellowed teeth.
Nicole, who cleaned my teeth, was also very nice and explained to me more details about taking care of my teeth then I have ever heard. But she too was not and not criticizing me for truly not understanding that my gums will bleed when flossing until they get used to it.
All I knew, all these years, is that it is an important part of taking care of my teeth, but it hurt my gums and they would always bleed so I must have been doing something wrong.
Tracey at the front appointment desk is wonderful too!!! Also very friendly and ready with a warm welcome. Tracey and Jessie were very helpful to help me understand my insurance, and my Aflac policy. I appreciate that you accept the Aflac. I understand it gets complicated, but it helps people like me pay for their dental care.
I am so proud of myself for walking into your office without knowing anything about Dr. Ty or his amazing staff. I am so excited to know I have found a great place for true honest, and kind dental care. It means a lot to me to know I can trust what you suggest and tell me about my dental health.
Thank you all!!!!!
P.S. Thank you Dr. Ty for taking time to give my car the jump start to get home. I had to buy a battery before I could get to work the next day.