96.5% would refer friends and family to us

5 stars Customer since 2018

Its been a good experience my dog is having radiation treatments and its a hard time for the both of us. The staff has been nice.

5 stars Customer since 2011

Beau came to you with a compressed disc in his neck. If it was not for your caring staff and skilled surgeons we would not have him today. Our family is thankful that you guys are “ready” in times of need.

5 stars Customer since 2015

Dr Ben has provided us with the best health care for our Ollie. Our little Ollie has an auto immune disease.

5 stars Verified customer

I love the CVS team. They always provided top notch care.

5 stars Customer since 2018

Thank you for talking care of my dog, and good information.

5 stars Customer since 2016

Everyone was so caring and professional during our visit. Doctors were very knowledgeable and thorough.

5 stars Customer since 2018

I knew my dog was in the right place from the moment I walked into the clinic the first time. From the front desk to everyone else that came out and talked with me about my dog. The entire staff is remarkable. Sage spent the week at the facility getting her treatments. The staff took excellent care of her and were very helpful when our family came to visit her.

I highly recommend California Veterinary Specialist.

4 stars Verified customer

They took very good care of my Labrador. I was worried about him since he is only 9 weeks old and he is on Panacur to take care of Giardia but he had so much diarrhea that he was a little dehydrated. I love how the Emergency crew were Labrador Retriever lovers. He is doing well.

5 stars Customer since 2017

Fabulous! The staff and doctors are amazing.

3 stars Customer since 2018

While the care was adequate I feel that your techniques in handling your customers needs some improvement. I expect to pay for care but i should have the feeling that I am being extorted. For example when I had arrived to see my kid she was awake and acknowledging us. While the vet was concerned that we should probably terminate her life since she was critical we opted to stay with the original plan and sustain her till the morning when we could take her to her primary dr. Initially when i arrived i was given an estimate I put $1100 down towards her care which was for 24 to 48 hours. Now mind you she had a previous history of low sugar and your facility knew what i would take to sustain her until monday morning. After i left sunday night (9:30-10:00pm). I received a call stating that i had to pay an addition al $1600 if I wanted CVS to care for her for another 8 hours. Here it is midnight and you're telling me that either pay you another $1600 or come and get her and take her somewhere else. THAT IS EXTORTION!!!! Plain and simple. I know that CVS is part of VCA and VCA is now part of Mars Pet Care i plant to share with them and social media how your employees need to handle things differently. You are good at emergency care YOU ARE NOT GOOD AT handling the financial end with customers.

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