I got my car back after a routine maintenance and parked it in our garage. Two hours later I was enroute to Burbank Airport to p/up my granddaughter and my husband called me to pull off the freeway as my car was leaking fluid. He found a large pool of fluid in the garage where my car had been parked. He had to come and get me to complete the trip to the airport. Needless to say we were late picking up our granddaughter alone after dark. My husband then had to follow me home on surface streets back to Camarillo. We were unsure what the fluid leak was...brakes, or engine oil. It was very disconcerting. My husband was suppose to have his car serviced today but he declined to do it as we do not feel Camarillo Independent is competent to do routine repairs. I took my car back in to have them find out what happened and I feel they dismissed it as an easy error. "Not a big deal"...it was to me. And caused me a lot of distress.
Had an excellent experience with Camarillo Independent auto service, the ladies in the front desk did an amazing job from the first phone call to me receiving my keys. This business is by far the best in Camarillo for your automotive needs. I highly recommend for anyone needing a fast and thorough turn around regardless of the task.
Friendly and efficient reception process. Called back within 4 hours to summarize what mechanic had discovered. Discussed in minute detail repairs that were required, specifically explaining the reason(s) why. Ordered quality parts and had vehicle back to me within the estimated days based upon parts availability. Really appreciated the detailed explanations for all repairs and for things to look for going forward. Yes, cost was high, but it was clearly estimated and explained prior to work being completed and, in my case, was absolutely necessary or I could have ruined the engine in my vehicle.