it was an average experience. The front desk people are not friendly and they are sometimes rude when you want to talk to them. When I tried to explain them something they turned their face away from you and not paying attention. I cancelled my son's appointment and told them twice, in the end, they still did not cancel his appointment and he got a call from them and asked why he did not show up. I don't know if we get charged for not showing up or not.
To be honest, it's not the first time that I got treated that way. I feel that I am not welcomed by the people at the front desk. The doctors are great that keep me stay, otherwise, I will go somewhere else a long time ago.