The X-ray machine was not working so you were not able to take the X-rays you wanted.
The hygienist did not gloss my teeth after polishing which previous hygienists have always done. I don't know if that is done at other dentists but Dr. Carol's hygienists always did.
Otherwise visit was good.
Hi Della, We do apologize that your visit was not what you have had done previously. We are correcting our x-ray machine issue, and as for the flossing I cannot speak for the hygienist. It may have been an oversight, seeing that we normally do floss our patients at their hygiene appointments. We hope this resolves your questions.