98.9% would refer friends and family to us

1 stars Customer since 2018

petty would not wait two weeks for payment during covid now my dog looks like leather cause they wont treat my poor shepard so i have to get meds for my dog from another country .they are garbage in my book never again

5 stars Customer since 2021

Dr. Holbrook, Andrew and everyone we met in connection with KoKo's CCL surgery were so very kind and concerned about her.

KpKo is getting along quite well a week after her surgery and she is getting better every day

Thank you all!

3 stars Customer since 2003

Wasn’t happy with girl at Chatham location. I asked her if she would work with the Wabash location to get some meds for my dog. She said she was as the only one there everyone else was at lunch. Then she said she couldn’t fill a prescription without doctor approval. I wasn’t asking her to fill anything without approval. I was asking if she would work with the Wabash location so I could pick up the meds at the Chatham location since I would be at the AT&T store next door. She kept telling me she couldn’t do anything without a doctor authorization. I finally said forget it you are not even listening to what I’m saying. I’ll just drive to Chatham then back to Springfield and go to the Wabash location. I was trying to save myself time and make things convenient but she didn’t want to help. After I told her to forget it was obvious she didn’t want to be bothered, she suddenly got eager to help. By this time I was aggravated and told her no. I drove to Chatham took care of my business then drove back to Springfield to the Wabash location to pick up the meds. Seemed so silly when I was going to be at the ATT store right across the parking lot from the Chatham location.

5 stars Verified customer

Dr. Holbrook goes above and beyond to care for her pet patients (and their humans). She makes time when pets need to be seen and shows sensitivity and thoughtfulness in every aspect of her approach. We are so blessed to have her as our vet!

5 stars Customer since 2017

Capital Illini is top notch! We (pups included!) love our visits and always have such a positive experience. I am so glad my friend Cathy recommended them when I got my 1st pup. The vets & team are always so friendly, helpful & sincerely care about us. Feels like family! Highly recommend

5 stars Customer since 2021

This was our first time at this vet clinic and we were so pleased! The staff was so nice and treated our dog wonderfully! Our dog does not like vet appointments and I could tell how comfortable he was here compared to others we have gone to in the past.

5 stars Customer since 2018

Very helpful and polite staff.

5 stars Verified customer

Excellent Care and excellent service.

5 stars Customer since 2020

I appreciate the staff and Dr Holbrook who are kind to my dog and myself and take time to explain surgical procedures. Their love of their patients is apparent. Thanks to each of you who show our baby girl such good care.

5 stars Customer since 2003

Went to Capitol Illini to learn how to give allergy shots. The vet tech was extremely helpful, explained in detail how to give the shots, and answered all of our questions. As we were leaving Dr. Holbrook saw us and she stopped to ask how it went and if we felt okay giving the shots. Dr. Holbrook is so awesome!