Danielle is terrific - she does a fantastic job! I did have trouble getting the appointment booked, however. Called four times on various days (usually between 10 AM and 2 PM) but no one answered the phone. Kept going to voicemail. This is a frequent problem when I call to book appointments. I finally drove to the salon to make the appt in person.
Capretti & Co - Aveda Lifestyle Salon & Spa replied:
Because of the high call volume we receive we have a voicemail system that allows guest to leave a message, and we usually try to get back to guests within the hour. Please take advantage of this service so you will not have to have this experience again.
Thank You For Your Continued Business!
Customer since 2016
The staff is welcoming and very friendly. Brittany is my "go to" girl for pedicures. She is gentle and thorough, and never rushes, thus creating a relaxing experience.
Danielle provides top shelf service not matter the task. Her hair cutting technique is mastery level, and the color work superior to most. She presents herself the consummate professional at all times.
This was my first visit. I had received from Aveda a certificate for a free body composition oil for my birthday. I had a wonderful experience, and I bought other products while I was there. Pam was so nice. She was so helpful and delivered excellent customer service. I'll definitely be back even though I have to drive almost an hour to get there it will be worth it.
I called on Friday afternoon and wanted an appointment for Saturday and I was able to get in right away. Erica was my Aveda Expert and she put me as ease with the new hair cut I wanted as this would require cutting off a lot of hair. We had fun and I knew I was in very capable hands. While getting my hair cut I discovered that she lived in the same area as I do and since I've only lived in Pittsburgh for one year, she gave me many ideas of places to check out. We had fun and I left feeling and looking like a diva. I love my new cut and I feel so sophisticated. I also want to change my hair color and we discussed how to go about doing this and I will return in a few weeks. I am so excited. Everyone at the salon was so nice and friendly and they had fun watching my transformation. The salon itself is elegant and the products are amazing. I look forward to purchasing additional items for my new doo the next time I stop in.
I have been going to Capretti for a few years now and have always had a great experience. Dara is an amazing stylist. I truly value her opinion and trust her completely when it comes to my hair and eyebrows. I cannot say enough about her professionalism and passion. Book an appointment with Dara - you will not be disappointed!