My experience(s) with Captiva in Milford (Samantha, Stephanie, Rosie, and Cheryl) have been so consistently pleasant over the past few years that I quipped with Cheryl during my last visit that I only wished that I had an excuse to come in more often. My late wife patronized Captiva consistently and there was nor likely is anyone more "particular" than she. I am convinced that the "Captiva Ladies" have all taken instruction at a "Charm School" somewhere as well as being well trained hair stylists. All in all it makes for a thoroughly "captivating" experience.
And long may you keep up the good work!