Firstly, I enjoy my stylist and I love my hair. I have been a client for over a year now and haven't been disappointed until yesterday when I was truly disappointed and surprised by the $349 bill, which included two products ($21.99 & 24.99). This is a staggering amount especially because that doesn't include the tip. I had a dimensional color ($90) highlights ($160), cut and blow dry ($50). To make matters more painful, I was unable to schedule a Saturday appointment for late September or early October for follow up (6-8 weeks out). Apparently the stylist had no Saturday openings, yet there appeared to be little effort put into finding a Saturday appointment for me. I felt as if they didn't want me there on a Saturday for some reason. As a self employed person, I do not get paid time off and I generally work until 8pm. This means I need to add my hourly earnings to the cost of my hair appointment, if it is not on a Saturday. I did mention this at the time of check out. I felt incredibly disappointed at the general lack of respect for my hard earned money. I did leave with an appointment for September, but after a long discussion with my spouse I have decided to seek services at an alternative salon. Again, my hair looks great, but I cannot justify the higher than average expense.