96.1% would refer friends and family to us

5 stars Customer since 2021

The facility is so very clean it truly feels like an actual hospital on the cleanliness scale. I'm a retired nurse, so that says alot. The staff are all so very polite and respectful. Brian Skorobohach was amazing. He's highly skilled and good with animals. Brian was very kind and sensitive when delivering us bad news. It was a very emotional appointment so it helped that the staff were pleasant to interact with. Would highly recommend.

5 stars Customer since 2021

Our cat Dexter began having issues urinating so we took him to the Center for evaluation. Considering how busy they were on that day, and the fact that we did not have an appointment, the wait time wasn`t overly long. The Vet was very thorough and explained all options as to treatment and we were able to purchase the required medicine for Dexter. Overall it was a good experience and we would recommend them. Thanks!

5 stars Customer since 2019

I was early they came for Spock right away. Answered all my questions. All good. Sending the invoice was great so I didn’t have to wait as my visit was mostly covered by insurance

5 stars Verified customer

Seeing your pet in pain is one of the most heartbreaking experiences and during my pet's recent 3 day stay with VCA they did everything they could to keep my dog safe and comfortable and keep me informed and assured. The staff were all very friendly and took the time to answer all my questions. They had initiative to call with regular nursing updates which made the world of a difference to me. I can't thank everyone enough for their kindness and support.

5 stars Verified customer

We were very impressed with the service we received from the VCA centre. Dr. Brian Skorobohach treated us with kindness and compassion when he delivered us news we didn’t want to hear. The front desk was very friendly as well. Would definitely recommend .

4 stars Verified customer

I was very worried about my dogs condition when we first arrived, but the staff at VCA made me feel confident she was getting well cared for. One possible improvement would be to have an EKG machine/cardio specialist on site, but I understand this might not be possible due to staffing.

5 stars Customer since 2021

Great experience. Loved being able to connect with a nurse for advice over the phone before coming in. Staff explained everything very clearly and gave various options for treatment. Made me feel comfortable.

5 stars Customer since 2021

We arrived with our two year old poodle who was extremely lethargic and unable to bend his limbs properly while walking. We were seen within half an hour and were presented with a few options for what could be going on with him. The emerg doctor was really lovely and helpful. We were given some time to say goodbye to our pup before they took him for IV fluids and testing for a few days. We received the test results quite quickly considering how busy they are and were allowed to come and visit him. He was released to us a day earlier than anticipated and already seemed more like himself that day. He has continued to improve since then and we have spoken to the neurologist who ran his tests and then the internal medicine specialist who has now taken over his case with a diagnosis we can now address. Overall, all of the staff and doctors took our concerns seriously and helped us as quickly as possible. We really appreciate everything.

5 stars Verified customer

The staffs are amazing! The cost of a specialist for emergency is very pricey though.

5 stars Customer since 2021

The service was great and only had to wait an hour and a half Received full information about my dogs issue.

Thank you for all the kind assistance.