I've been going to Carla for over 15 years now-tshe is awesome and she runs her salon perfectly! No or minimal waiting, clean and calm. This appointment I slept through my alarm and missed my appointment (never happened to me before). I immediately called and she still did my cut (I have to go back for color). She didnt make me feel bad about it either! This salon is AN ABSOLUTE GEM! And so is Carla!