This was my second visit to the salon, and it was again terrific. Everyone there is extremely welcoming and they go out of their way to make me feel comfortable and at home. The salon itself is very pretty and not intimidating, like some salons can be. I also really like the lighting here, as it is not overly lit up, so I don't look so horrible sitting in the chair like I sometimes do. Seriously. While I am waiting, I am acknowledged by several people. Then Kim, my super stylist, graciously comes out to greet me and as we consult, she is so attentive to all my fine hair challenges that many have stylists previously dismissed, and how I prefer my cut (dry cut), and what I expect from my morning hair routine. We are definitely on the same page and she meets my criteria of what I want in every respect. She makes me feel like a star when I am there. The other women there are equally as nice, and last night got to meet Maddy, a rising stylist who is absolutely charming and outgoing and passionate about her upcoming career, and Courtney, who also was extremely accommodating in scheduling my next appointment. I look forward to my next visit here!