In 1991, I started business at our present location with 3 employees. Through hard work, dedication, consistent attention to detail, and with the assistance of an excellent staff that has grown to include 44 full time employees, our shop has grown into a state of the art facility with 15,000 square feet of usable space. As owner and manager, I have over 20 years experience in the Auto Body industry. My previous positions included that of an Insurance Adjuster, Production Foreman, Estimator, Dealer and Independent Body Shop Manager. I am proud to say I have served as the district I-CAR chairman, and am a past President of the Santa Clara chapter of the California Auto Body Association. I have always been, and continue to be a firm believer in continued training in our industry. My staff and I have attended dozens of industry related courses and our shop has constantly maintained their I-CAR Gold classification through a commitment to ongoing education. The focus at Carmat Collision Center since day one has been the Customer and their constant satisfaction. We pride ourselves on handling the "people" aspect of our business by always treating everyone in a friendly and fair manner, getting customers back into their vehicles as quickly as possible, and performing quality repair work. Our Customer Sevice Index (CSI) ratings are consistently high and our excellent past customer referral rate proves we are doing a very effective job of communicating progress on each job, and we are consistently exceeding our customer expectations. We realize our success depends on continuously improving repair turn around time, responsibly and efficiently managing insurance claims. The recent conclusion of our long- range expansion plan resulted in the addition of more repair bays in the shop, and an ultra modern office space with original artwork on display. The expansion included the replacement of our paint-booths to facilitate our transition to spraying environmentally friendly low VOC Waterborne paint. We have also purchased additional high-tech repair and frame measurement equipment to allow us to handle today's more complicated vehicles. I am proud of what we have accomplished to date, and feel Carmat Collision Center should be your only choice when it comes to having your car repaired to pre-accident condition. Sincerely, Matthew Koue
Frame and Unibody Repair
Lease Return Repairs
Paintless Dent Repair
Rental Car Services
Sheet Metal Repair
Certifications & Memberships
97.3%would refer friends and family to us
It was a pleasant experience considering I was bringing in my damaged car. From the receptionist to picking up my car, everyone was professional and friendly. I was also very happy with my repairs. I have been here before and received the treatment. I would definitely recommend Carmat.
Great service and beautiful results. You guys made everything easy- especially like that the rental car is on your premises so I only have one stop. All the people were caring and understanding that I’d been through an upset. Thanks for doing such good work! Hope I won’t be back (of course, if the need arises, I’ll be back at Carmat).
The only reason you didn't earn 5 stars is that the time it took to get the repair done was so much longer than the estimate. Quite frustrating. That said, the end result was PERFECT in every way. The color match was exact and the car was returned to me sparkling clean inside and out.
Everyone at Carmat Collision Center was so helpful and delivered exactly what was promised. I was worried about the color matching the rest of the car and they gave me a guarantee that it would, or they wouldn't release it until I was happy. The car looked beautiful and no one would ever know anything had ever happened to it.
Dennis did a great job of making sure I was aware of what the job was going to entail and the length of time it would take. He took care of all the details. The office staff were very good as well. The car looks as good as new. I would recommend Carmat to anyone.