Carmat Collision Center, Inc.
Auto Body
1650 Mansfield St
Santa Cruz,
CA
95062-1766
(831) 464-0338
Mon - Fri: 8:00AM - 5:00PM
Sat - Sun: Closed
About
In 1991, I started business at our present location with 3 employees. Through hard work, dedication, consistent attention to detail, and with the assistance of an excellent staff that has grown to include 44 full time employees, our shop has grown into a state of the art facility with 15,000 square feet of usable space. As owner and manager, I have over 20 years experience in the Auto Body industry. My previous positions included that of an Insurance Adjuster, Production Foreman, Estimator, Dealer and Independent Body Shop Manager. I am proud to say I have served as the district I-CAR chairman, and am a past President of the Santa Clara chapter of the California Auto Body Association. I have always been, and continue to be a firm believer in continued training in our industry. My staff and I have attended dozens of industry related courses and our shop has constantly maintained their I-CAR Gold classification through a commitment to ongoing education. The focus at Carmat Collision Center since day one has been the Customer and their constant satisfaction. We pride ourselves on handling the "people" aspect of our business by always treating everyone in a friendly and fair manner, getting customers back into their vehicles as quickly as possible, and performing quality repair work. Our Customer Sevice Index (CSI) ratings are consistently high and our excellent past customer referral rate proves we are doing a very effective job of communicating progress on each job, and we are consistently exceeding our customer expectations. We realize our success depends on continuously improving repair turn around time, responsibly and efficiently managing insurance claims. The recent conclusion of our long- range expansion plan resulted in the addition of more repair bays in the shop, and an ultra modern office space with original artwork on display. The expansion included the replacement of our paint-booths to facilitate our transition to spraying environmentally friendly low VOC Waterborne paint. We have also purchased additional high-tech repair and frame measurement equipment to allow us to handle today's more complicated vehicles. I am proud of what we have accomplished to date, and feel Carmat Collision Center should be your only choice when it comes to having your car repaired to pre-accident condition. Sincerely, Matthew Koue
Services
- Airbag Repair
- Aluminum Repair
- Bumper Repair
- Collision Repairs
- Detailing
- Frame and Unibody Repair
- Free Estimates
- Hail Repair
- Insurance Claims
- Lease Return Repairs
- Paint Services
- Paintless Dent Repair
- Plastic Repair
- Rental Car Services
- Sheet Metal Repair
Languages
- English
- Spanish
Insurance
- Any
- AAA
- Allstate
- esurance
- Farmers Insurance
- Geico
- Liberty Mutual
- Nationwide
- Progressive
- Safeco Insurance
- State Auto
- State Farm
Payments
- American Express
- Cash
- Check
- Debit
- Discover
- Mastercard
- Visa
Staff
Genelle Strong
Certifications & Memberships
5 stars ANITA P Featured review
It was a pleasant experience considering I was bringing in my damaged car. From the receptionist to picking up my car, everyone was professional and friendly. I was also very happy with my repairs. I have been here before and received the treatment. I would definitely recommend Carmat.
5 stars TSGT CHRIS G Verified customer
THESE GUYS DO GREAT WORK! - SADLY THIS IS MY 3RD TIME HERE - ALWAYS HAPPY WITH THEIR RESULTS. DO YOURSELF A FAVOR AND G ... Read More
5 stars DELIA G Verified customer
Excellent work
5 stars DELIA G Verified customer
Everyone at Carmat seem to have a great attitude! the work done in my car was outstanding!
5 stars Nicolas D Verified customer
Quick service, friendly staff, great price!
5 stars ANTHONY R Verified customer
Carmat did an amazing job on my car and were professional and friendly. Did the job quickly and made the whole process ... Read More
5 stars ROBERT S Verified customer
Repair work is thorough as it always has been. Appreciate phone call when car ready. Car Mat is reliable.
5 stars JOSEPH F Verified customer
Work was done well and in a timely manner. Micah was very easy to work with.
5 stars LORI B Verified customer
Awesome customer service. Awesome repair work. We couldn't be happier. Thank you!
5 stars CATHERINE M Verified customer
Amazing experience. 100% full care, Carmat set me up with a rental car, worked with my insurance, did the best body work ... Read More
5 stars KRISTINA S Verified customer
Great service, reasonable turn around time and great communication.
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