98.2% would refer friends and family to us

5 stars Verified customer

We have been coming here for 12 years. Everyone has always been genuine, caring, and kind with our dogs and their well being. We wouldn't want to trust our fur babies with anyone else.

5 stars Verified customer

Great customer and pet care!

I feel like they are genuinely concerned.

5 stars Customer since 2021

What an amazing experience! Thank you Dr. Grey and to your warm and caring staff. Halia my service dog and I felt very relaxed and at home during our visit. Before arriving at your facility, I was very nervous and anxious as I have no idea on how to properly care for my service dog. We greatly appreciate the warm and welcoming environment clinic environment, and for the way you and your staff explained and provided core and recommended treatment. As a veteran, It warms my heart to know you support our military community. Thank you! We are so happy to be part of you clinical family.

Angelito HMCS(FMF) USN (Retired) and Halia

5 stars Customer since 1999

Zoey loves going to Carmel Mountain Ranch Veterinary Hospital and seeing her Vet, Techs and Team Members. The care she receives is the best, from caring knowledgeable professionals. Great communications, so I always know what she needs; easy scheduling and excellent follow up with results. Pleasure knowing my pets’ care is in such wonderful and helpful hands.

4 stars Customer since 2015

Yesterday was a great experience for me and my cat. She is usually really stressed when she has to go to the vet and yesterday she seemed relaxed and happy.

5 stars Customer since 2011

Service was excellent as usual for the past 10 years.

5 stars Customer since 2021

Great staff.

1 stars Verified customer

Amanda at front desk was very rude to us. Twice. I’m taking my pets else where after the 2nd visit. The doctor was awesome at this place. What a shame.

5 stars Customer since 2002

I’ve been taking my fur babies here for many years, and I’m always so pleased with not only the level of expertise and skill, but also how much every member of the staff genuinely cares for all the critters. Recently, Dr, Matsuda went above and beyond to help my elderly chihuahua recover from a serious bout of pancreatitis. Instead of brushing him off as and old dog whose time had come, he did everything in his power to give him a fighting chance. I’m happy to report my little guy is doing better than ever! Thank you Carmel Mountain Ranch Veterinary!

5 stars Customer since 2019

I have been taking my cats to Dr. Matsuda for a few years now. Amanda and the other nurses make this place such a warm and loving environments for my cats. Dr. M is great, willing to hear my concerns and approach his care in ways to help my pets in consideration that I am not a millionaire. The clinical staff are polite, friendly, and swift to call you back and answer questions with knowledgable feedback and advice. Animals are treated with love and patience and overall, seem calm upon leaving suggesting to me they were not treated harshly or exposed to stressful conditions where they felt trapped or unsafe. I recommend Dr. M and his staff to anyone looking for quality care without feeling shamed or robbed.

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