I have been going to Carmen Carmen for 17 years + at this point. I am happy with the services and always accepted that you are higher priced then most salons. 17 years ago the choices of good salons in the south charlotte area was minimal (you, to some respect, were the only game in town!). That is no longer the case...with the growth in South Charlotte the choices are many and I am afraid you are pricing yourself out of the market to some degree. What you offer is not unlike many others.