I made may appt less than 12 hours ahead using the online app. It was my first visit and it was great! Ashley was warm and friendly. She asked lots of questions about my hair care routine and what I wanted in my cut and style. Told me about the products she was using and how to apply them. No pressure to buy those but I did purchase one that made a huge difference.
Love the experience and will go back for my next cut and maybe a color!