100.0% would refer friends and family to us

1 stars Customer since 2015

I came to the Concord location 2 years ago when Dr. Cook was there & had a very positive experience, so I was completely disappointed in my experience with Dr. Kain. He is very nice, don't get me wrong, but his injections of the anesthetic were so painful I could barely stand it. He hit the nerve and the pain shot up my cheek, behind my eye. It wasn't quick by any means and seemed to go on and on with each injection as painful as the one before. Since I have a problem with needles, this will only make my next dental procedure that much more difficult. He put a couple stitches at the site after the extraction, and within 4 hours of leaving his office, the stitches had unraveled except for a single knot holding about 2 inches of suture material. I trimmed it back as best I could and 6 days later it came unknotted and I was able to pull it out. I will not return to the Concord office but will go to their other locations should I need to.

5 stars Customer since 2018

Could not have asked for a better experience. The staff I worked with were ALL most accommodating and could answer my questions. Thank you!!!

5 stars Customer since 2017

Friendly receptionist. Dr. Kain was wonderful. I immediately felt at ease and confident that I would receive the best care and with maximum attention given to my comfort. Other than the normal discomfort of numbing, my procedure was painless and Dr. Kain informed me of each step. After procedure I was given instructions both verbally and written. I even stated that I enjoyed visit.....which was a first for me.

5 stars Customer since 2017

Everyone was wonderful! Patient with me and my concerns. Dr. Kain, I cant remember his assistant's name, Sadie, just everyone was so nice.

5 stars Customer since 2017

I arrived on time, and I was taken in immediately. The staff was very friendly and helpful. They were very sensitive to my anxiety about having a molar removed. Dr. Kaine was amazing! Took him hardly any time at all, and I never felt a thing!! Kayla was attentive and helpful; she was very patient answering my questions. I hope I don't need to have dental surgery again, but if I do, I'll definitely go to Carolinas Center for Oral and Facial Surgery - Concord. Thank you, staff!

5 stars Customer since 2017

Dr. Kain and the entire staff were extremely thoughtful and caring.

5 stars Verified customer


5 stars Customer since 2017

I had a wonderful expierience! Staff and doctor were excellent and very attentive!

1 stars Customer since 2016

Rude to my husband and messed up my jaw after getting my wisdom teeth out. I now can't yawn without it popping.

5 stars Customer since 2017

I received excellent care everyone was nice. Here is my story I was in the dentist chair mouth numb and was told my dental insurance didn't cover what I was there for and it would cost me $400 out of pocket my eyes filled will tears said I guess I have to find somewhere else to go Tammie I love you chick came back and ask could I pay a different amount and they would accept that. Tammie made my day

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