98.3% would refer friends and family to us

5 stars Customer since 2017

My eyes are better due to Dr. Scott McIntosh.......He help me a lot!

Carolina Vision Care replied:

That's great! Thank you Floyd!

5 stars Customer since 2011

Extremely awesome experience: I received such passionate care by Natalie McIntosh along with the staff. Thank you so much and look forward to returning again.

Carolina Vision Care replied:

Thank you for sharing Angela!

5 stars Customer since 2012

Dr. Natalie McIntosh is so personable and caring in every way. My exam was comprehensive, methodical as well as extensive. Her expertise at Carolina Vision Care is definitely as asset to their office. Highly recommended.

Carolina Vision Care replied:

Thank you Dorothy!

5 stars Customer since 2011

The doctor was very patient and kind with my autistic son. My son does not have trouble going to that appointment and feels comfortable. I'm so thankful for that!

Carolina Vision Care replied:

Thank you for sharing Brian's experience!

5 stars Customer since 2011

Great personality and care

Carolina Vision Care replied:

Thank you Ethel. We have loved having you as a patient for many years!

5 stars Customer since 2017

Very excellent, professional and sweet

Carolina Vision Care replied:

Thank you Linda, we appreciate your feedback!

5 stars Customer since 2011

Natalie was very attentive and helpful. Very friendly and made my appointment very easy.

Carolina Vision Care replied:

Thank you Lisa!

5 stars Customer since 2017

I had my first visit at this office yesterday. Natalie is absolutely wonderful. Although it was my first time meeting her, she made me feel like she had known me forever. I didn't feel rushed and she was able to answer all my questions and respond to my concerns.

I was also loving the first lady I met with who did the several tests on my eyes. I am not sure of her name but she was extremely nice.

I wasn't too impressed with the staff up front. They were not very "welcoming" at all. The phones were ringing off the hook and staff walked by the phones without even bothering to answer them. There were several staff members who acted like they weren't exactly sure what to do or either they didn't have anything to do. They also didn't know that I had faxed them the new patient information until I told them I did and then they miraculously found it after I didn't act too happy about having to fill out the information again. They are extremely unorganized and not well managed (if they are managed at all)

If it weren't for my extremely positive interaction with Natalie, I would not be going back. That is the only reason I am giving a 10 overall feedback and a 5 star rating.

Carolina Vision Care replied:

I am so sorry you had a less than exemplary experience at our office. I can assure you this is not the norm. Thank you for your feedback and your reviews on the tech and your examining doctor.

5 stars Customer since 2017

He took his time and explained everything to my son and eye . Very friendly.

Carolina Vision Care replied:

Thank you so much!

5 stars Customer since 2017

Awesome experience! The professionalism and friendliness is remarkable.

Carolina Vision Care replied:

Thank you so much Richard!